Suzhou NanoMicro Technology Co., Ltd. (hereinafter referred to as "NanoMicro", "we", "us" and "our") understands the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to NanoMicro. This Policy applies to the websites owned and operated by the NanoMicro Group and its sub-sites (collectively referred to as "this Website"). This Policy describes how NanoMicro collects, uses, stores, discloses, transfers and protects your personal data, and how you can exercise your relevant rights.
Special Notice: This Policy does not apply to third-party websites accessed through links on this Website. We assume no responsibility for the privacy practices of those third-party websites. This Website is also subject to the Legal Notices, and both should be read in conjunction.
Before using this Website, please read carefully and fully understand all the contents of this Policy. Your use of this Website indicates that you have accepted all the terms of this Policy. If you do not agree with any content of this Policy, please stop using this Website immediately.
The purpose of this Policy is to help you understand the following:
1. How NanoMicro collects and uses your personal data
2. How NanoMicro uses Cookies and similar technologies
3. How NanoMicro stores and protects your personal data
4. How NanoMicro shares, transfers and discloses your personal data
5. Your rights
6. How NanoMicro handles children’s personal data
7. Third-party links
8. How your personal data is transferred globally
9. How this Policy is updated
10. How to contact us
I. How NanoMicro Collects and Uses Your Personal Data
1.1 Definition of Personal Data
Personal data refers to information that can directly or indirectly identify a specific individual when used alone or in combination with other information. Such data may be submitted directly to us by you when you use our websites, products or services, or when you interact with us, for example, when you create a NanoMicro account or contact us for support; or it may be obtained by us through recording how you interact with our websites, products or services, for example, through technologies such as Cookies, or by receiving usage data from software running on your device. Where permitted by law, we may also obtain data from public and commercial third-party sources.
1.2 Types of Personal Data We Collect
The data we collect depends on how you interact with NanoMicro, including the websites you visit or the products and services you use, and may include name, gender, company name, job title, address, email address, phone number, login information (account and password), photos, identification information, etc. We also collect information you provide to us and the content of messages you send to us, such as the inquiry information you enter or the questions or information you provide to obtain customer support. When you use NanoMicro products or services, you may be required to provide your personal data. In certain circumstances, you may choose not to provide personal data to NanoMicro, but if you choose not to provide it, NanoMicro may be unable to provide you with the relevant products or services, or to respond to or resolve the issues you encounter.
1.3 How We Use Your Personal Data
We may use your personal data for the following purposes:
(a) To create and manage accounts for you.
(b) To fulfill your transaction or service requests, including fulfilling orders; delivering, activating or verifying products or services; providing training and certification and managing and processing training and certification results; managing online or offline events you participate in; making changes at your request or providing information you request (such as marketing materials for products or services, white papers); and providing technical support.
(c) With your consent, to contact you; to send you information about products and services that may be of interest to you; to invite you to participate in NanoMicro events, market surveys or satisfaction surveys; or to send you marketing information. If you do not wish to receive such information, you may unsubscribe at any time (see Article V of this Policy).
(d) To send you important notices, such as system maintenance, service changes or security alerts.
(e) To provide you with a personalized user experience and content recommendations.
(f) To authenticate and manage supplier and business partner relationships, and to communicate or conduct business with suppliers and business partners.
(g) To conduct internal audits, data analysis and research to improve our products and services.
(h) To analyze business operational efficiency and measure market share.
(i) To troubleshoot and fix errors when you choose to send us error details.
(j) To synchronize, share and store data you upload or download, and data required to perform uploads and downloads.
(k) To protect the security of our products, services and customers or users, and to implement and improve our loss prevention and anti-fraud programs.
(l) To comply with and enforce applicable legal requirements, relevant industry standards or our policies.
1.4 Non-identifying Data
We may also collect and use non-identifying data. Non-identifying data refers to data that cannot identify a specific individual alone or in combination with other information. For example, NanoMicro collects aggregated statistical data, such as website traffic statistics. NanoMicro collects this data to understand how users use our websites, products and services, thereby improving services and better meeting customer needs. NanoMicro may, at its sole discretion, collect, use, process, transfer or disclose non-identifying data. We will make every effort to isolate your personal data from non-identifying data and use the two types of data separately. If non-identifying data can identify an individual when combined with other information, such data will be treated as personal data and protected during the period of combined use.
1.5 Legal Basis for Processing Personal Data
When NanoMicro processes your personal data, we will comply with applicable legal requirements and process it based on the following legal bases, including:
(a) When processing is necessary for the performance of a contract with you (for example, providing you with the products or services you request);
(b) When processing your personal data based on your consent (for example, sending you marketing information). You have the right to withdraw such consent at any time;
(c) When we process data based on our legitimate interests or those of third parties (for example, improving our products and services, ensuring system security, preventing fraud, internal management). We will ensure that such interests do not prejudice your legal rights and freedoms;
(d) When we process your personal data based on compliance with and enforcement of legal obligations.
II. How NanoMicro Uses Cookies and Similar Technologies
2.1 What are Cookies
To ensure the proper functioning of the website, we sometimes store small data files called Cookies on computers or mobile devices. A Cookie is a plain text file stored on your computer or mobile device by a web server, the content of which can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of Cookies, websites can store your preferences, thereby improving the user experience.
2.2 How We Use Cookies
We use Cookies for the following purposes:
(a) Strictly Necessary Cookies: These Cookies are essential for the website to function properly, enabling you to browse the website normally and use its basic features. Since these Cookies are indispensable for the operation of the website, you cannot disable them in the system. However, you can block them through browser settings, which may affect the normal use of some website functions.
(b) Functional Cookies: These Cookies are used to remember your preferences and choices (such as language, font size), so that you do not need to set them repeatedly on each visit.
(c) Analytical Cookies: These Cookies help us understand how visitors interact with the website, collecting statistical data such as traffic and source channels, so that we can optimize the website structure and content.
(d) Marketing Cookies: These Cookies are used to track your browsing behavior and help us deliver more relevant content or advertisements to you. We will only deploy such Cookies after obtaining your explicit consent.
For Cookies other than strictly necessary Cookies, we will obtain your explicit consent through pop-ups or other means when you first visit the website. You may also manage or delete Cookies at any time through browser settings. Most web browsers provide features to block Cookies; please refer to your browser’s help documentation for specific instructions.
For more details about Cookies, please visit AboutCookies.org.
2.3 Local Storage Objects
We may also use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners that provide certain features or display advertisements on our website based on your web browsing activity may also use LSOs such as HTML5 to collect and store information. You can delete or manage HTML5 LSOs through the management tools provided by your browser.
III. How NanoMicro Stores and Protects Your Personal Data
3.1 Data Storage
We will retain your personal data for the period necessary to achieve the purposes described in this Policy, unless the law requires or permits an extended retention period. The criteria we use to determine the retention period include:
(a) The time required to complete business purposes, including providing products and services, maintaining transaction and business records, improving product performance, ensuring system security, responding to user inquiries or complaints, etc.;
(b) Whether you have consented to a longer retention period;
(c) Whether there are special retention requirements under law or contract.
As long as your account is active and necessary for providing services to you, we will retain your registration information. After you cancel your account, we will stop providing products and services based on that account and, in the absence of special legal requirements, delete or anonymize your corresponding personal data.
3.2 Data Security
NanoMicro attaches great importance to the security of personal data. We adopt appropriate physical, managerial and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss, including but not limited to:
(a) Using encryption technologies (such as SSL/TLS) to ensure the confidentiality of data transmission;
(b) Deploying access control mechanisms to ensure that only authorized personnel can access personal data;
(c) Regularly conducting security and privacy protection training to enhance employees’ security awareness;
(d) Establishing a security incident emergency response mechanism.
It should be noted that no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, although we will make our best efforts, we cannot fully guarantee the absolute security of the information you provide. You should assess and bear the corresponding risks yourself when using this Website.
3.3 Security Incident Notification
In the unfortunate event of a personal data security incident, we will, in accordance with laws and regulations, promptly inform you of the basic situation of the security incident, its possible impact, the handling measures we have taken or will take, suggestions for you to independently prevent and mitigate risks, and remedial measures for you, through announcements, emails or push notifications. We will also report to the relevant regulatory authorities as required.
IV. How NanoMicro Shares, Transfers and Discloses Your Personal Data
4.1 Sharing
We will not sell your personal data to any third party. We only share your personal data in the following circumstances:
(a) Sharing with affiliated companies: To provide you with consistent services globally, we may share your personal data among NanoMicro’s parent company, subsidiaries and affiliated companies (hereinafter referred to as the "NanoMicro Group"). Such sharing is solely for the purposes described in this Policy (such as unified account management, providing global technical support), and only necessary information is shared. Each affiliated company is bound by this Policy.
(b) Sharing with partners: Where certain services are provided by NanoMicro’s authorized partners, we will share necessary personal data with them. For example:
Logistics service providers: sharing your delivery information is necessary to deliver products to you;
Cloud service providers: to provide you with data storage and processing services;
Event organizers: to arrange your participation in events.
We only share your personal data for lawful, legitimate and necessary purposes, and require partners to process data in accordance with this Policy and applicable laws, and not to use the data for any other purpose.
(c) Legal disclosure: Where required by applicable law or in response to legal proceedings (such as court subpoenas, government investigations), NanoMicro may disclose your personal data to relevant law enforcement or government authorities.
(d) Other reasonable needs: Where there is a reasonable need and it is deemed appropriate to disclose, such as for the performance of contracts, protection of personal and property safety, investigation or prevention of possible illegal activities, etc.
4.2 Transfer
If NanoMicro is involved in a merger, division, acquisition or bankruptcy liquidation, your personal data may be transferred as part of the assets. We will inform you of the relevant circumstances in advance and require the new company or organization holding your personal data to continue to be bound by this Policy; otherwise, we will require it to obtain your consent anew.
4.3 Public Disclosure
We will not publicly disclose your personal data, except where laws and regulations provide otherwise or with your explicit consent.
V. Your Rights
You have the following rights with respect to your personal data. To exercise such rights, please submit a request through the contact information in Article X of this Policy. For security purposes, we may require you to provide a written request or undergo identity verification. We will respond within thirty (30) working days after receiving the request.
5.1 Right of Access
You have the right to access the specific personal data we hold about you and to understand what data we have processed, the purposes of processing, data sources, recipients, and other information.
5.2 Right of Rectification
When you discover that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it.
5.3 Right of Erasure (Right to be Forgotten)
In the following circumstances, you have the right to request that we delete your personal data:
(a) The purposes for processing personal data have been achieved, cannot be achieved, or are no longer necessary;
(b) You withdraw your consent and there is no other legal basis;
(c) Our data processing activities violate laws or this Policy;
(d) You cancel your account;
(e) Other circumstances provided by law.
Please note, however, that if the law requires us to retain relevant data (such as to fulfill statutory tax or accounting record obligations), we will retain it in accordance with the law.
5.4 Right to Object
When we process your personal data based on legitimate interests, you have the right to object. We will cease processing unless we have compelling legitimate grounds that override your interests, or where necessary for the establishment, exercise or defense of legal claims.
5.5 Right to Data Portability
Where technically feasible, you have the right to request that we transmit your personal data in a structured, commonly used, machine-readable format to a third party you designate.
5.6 Right to Withdraw Consent
When NanoMicro processes personal data based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness and validity of data processing based on your consent before the withdrawal, nor does it affect data processing based on other legal grounds (such as contract performance).
5.7 Right to Complain
If you believe that our processing of your personal data does not comply with applicable laws, you have the right to complain to the statutory data protection supervisory authority in your jurisdiction.
VI. How NanoMicro Handles Children’s Personal Data
Our products, websites and services are primarily intended for adults. We do not intend to collect personal data from children (referring to minors under the age of fourteen). Without the consent of a parent or guardian, children shall not create their own user accounts or submit any personal data to us. In cases where children’s personal data is collected with parental consent, we will only use or disclose such data where permitted by law, with the explicit consent of the parent or guardian, or where necessary to protect the child.
If NanoMicro discovers that it has collected children’s personal data without prior verifiable parental consent, it will take steps to delete the relevant data as soon as possible. If you are a parent or guardian of a child and believe that we may have collected the child’s data without appropriate consent, please contact us through the contact information in Article X of this Policy.
VII. Third-Party Links
To ensure smooth access to information, this Website may contain links to third-party websites. These third-party websites are not subject to this Policy, and NanoMicro assumes no responsibility for the privacy and data protection practices of such third-party websites. You may choose whether to access links, content, products and services provided by third parties.
Before submitting personal information to third parties, please review the privacy policies of such third parties to understand their data collection and processing practices. We recommend that you exercise caution when providing personal information to third parties.
VIII. How Your Personal Data Is Transferred Globally
NanoMicro is a globally operating company. Where permitted by law, we may share your personal information within the NanoMicro Group (including subsidiaries, affiliates and the parent company) and with our suppliers and business partners, and may transfer data to other countries or regions where we conduct business. In addition, since we may not have data storage centers in your country, your personal data may also be transferred to data centers located outside your country for storage.
In such cases, NanoMicro will take measures to ensure that the data we collect is processed in accordance with this Policy and applicable laws. For example, when personal data of data subjects located in the EU is transferred to countries or regions that are not recognized by the EU as providing an equivalent level of data protection, we will use various legal mechanisms, such as adopting standard contractual clauses approved by the European Commission or requesting your consent for the cross-border transfer of personal data, or implementing security measures such as data anonymization before cross-border data transfer.
IX. How This Policy Is Updated
NanoMicro reserves the right to update or modify this Policy from time to time. If we make changes to this Privacy Policy, we will post the latest version on this Website.
If we make material changes to this Privacy Policy (for example, changing the purposes or methods of processing personal data, adding collection of sensitive data, etc.), we may also send you change notices through different channels, such as posting a prominent announcement on this Website or sending you an email (to the email address noted in your account).
We will also re-obtain your consent, where required by applicable law, for any changes that materially affect your significant rights and interests.
We recommend that you periodically review this page to stay informed about the latest information regarding our privacy practices.
X. How to Contact Us
If you have any questions, comments or suggestions regarding this Policy, or wish to exercise your data rights, you may contact us through the following means:
Contact Department: Marketing Department, Suzhou NanoMicro Technology Co., Ltd.
Contact Address: Suzhou NanoMicro Technology Co., Ltd., No. 2 Baichuan Street, Xietang Sub-district, Suzhou Industrial Park, Jiangsu Province, China
Contact Phone: (86) 0512-6295 6000
Email: info@nanomicrotech.com
We will process your request as soon as possible after receiving it, and will respond within no more than thirty (30) working days under normal circumstances.
When NanoMicro processes your personal data in accordance with this Policy, the NanoMicro entity that responds to your requests, contacts you, and provides you with products or services is the controller of the relevant personal data.
The Legal Notices on the NanoMicro official website apply concurrently with this Policy. For details, please refer to the Legal Notices on this Website.
Latest update date: August 2026